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We value your privacy and want you to understand how we collect, use, and protect your Personal Information. This Privacy Policy explains our practices regarding the Personal Information we collect through our website, software applications (“Apps”), social media pages, and offline interactions (collectively referred to as the “Services”).

By using our Services, you agree to the terms of this Privacy Policy.


Personal Information

Personal Information means any information that identifies you or can reasonably be used to identify you, including:

  • Name
  • Postal address (including billing and shipping addresses)
  • Telephone number
  • Email address
  • Credit or debit card details
  • Social media account ID and profile information

How We Collect Personal Information

We and our service providers may collect your Personal Information in the following ways:

Through Our Services

When you:

  • Sign up for our newsletter
  • Place an order
  • Create an account
  • Contact us through our website

Offline

When you:

  • Visit us at exhibitions or events
  • Contact our customer support
  • Interact with us in person

From Other Sources

We may receive information from:

  • Our affiliates
  • Public databases
  • Marketing partners
  • Social media platforms

Payment Information

Payments are processed by trusted third-party payment providers. Your payment information is handled according to their privacy policies, and we do not control their data collection practices.


How We Use Your Personal Information

We use your Personal Information to:

  • Process orders and complete transactions
  • Respond to your inquiries and provide customer support
  • Send important administrative updates, including changes to our Terms or Privacy Policy
  • Send promotional offers and marketing communications (where permitted)
  • Personalize your shopping experience with relevant products and offers
  • Allow you to participate in contests, promotions, or sweepstakes
  • Perform data analysis, audits, fraud prevention, and improve our products and services

Sharing of Personal Information

Your Personal Information may be shared:

  • With our affiliates and trusted service providers (such as hosting, payment processing, IT support, and logistics)
  • With third parties for marketing communications if you have chosen to receive them
  • By you when posting on public message boards, reviews, chats, or social media pages (such information becomes publicly available)
  • With your social media provider when you choose to share content through social media

Other Information

Other Information refers to data that does not directly identify you, such as:

  • Browser information
  • Device information
  • App usage data
  • Cookies and similar technologies

How We Collect Other Information

Browser & Device Information
Automatically collected to help our Services function properly and improve performance.

Cookies
Cookies help with security, navigation, remembering preferences, and personalizing your experience.

You can disable cookies through your browser settings. However, doing so may affect certain features of our Services.

Pixel Tags
Used to measure the effectiveness of our marketing campaigns and understand how users interact with our Services.

Analytics
We use tools such as Google Analytics, SessionCam, and Qualtrics to understand website usage and improve user experience. If you wish, you may opt out of Google Analytics.


Third-Party Services

Our Services may contain links to third-party websites or services.

We are not responsible for the privacy practices or content of these third-party websites. We encourage you to review their privacy policies before sharing your information.


Payment Security

Our payment gateways comply with PCI-DSS (Payment Card Industry Data Security Standard) requirements established by major card brands such as Visa and Mastercard. This helps ensure that your payment information is processed securely.


Security & Data Retention

We use reasonable administrative, technical, and organizational measures to protect your Personal Information.

We retain your Personal Information only for as long as necessary to fulfill the purposes described in this Privacy Policy or as required by applicable law.


Your Choices & Rights

Marketing Communications

If you no longer wish to receive promotional emails, you can:

  • Click the “Unsubscribe” link in any marketing email, or
  • Contact us at gebabags@gmail.com

Access, Update, or Delete Your Information

To request access to, update, or delete your Personal Information, please contact us using the details below.


Contact Us / Grievance Redressal

GEBA BAGS

Address:

4, Sindhu Nagar,

Bhawarkua Main Road,
Indore, Madhya Pradesh – 452001

GSTIN:
23CBQPG7399F1Z7

Email:
gebabags@gmail.com

Phone:
+91 9238981760